Important Information About Membership Payments and Member Services Access

Managing your membership payments and staying connected with Member Services is essential to maintaining your standing and enjoying the full benefits of your community. If you have recently received an invoice with your newsletter, it likely includes your annual road assessment fee of $250, along with any applicable late fees. This post will guide you through the payment options available, how to update your account information, and how to access Member Services efficiently.

Understanding Your Annual Road Assessment and Fees

Each year, members are required to pay a road assessment fee of $250. This fee helps maintain and improve the community’s road infrastructure, ensuring safe and reliable access for all residents. If you have not yet paid this fee or have outstanding late fees, it is important to address these promptly to avoid further penalties or disruptions in services.

Late fees are applied when payments are not received by the due date. These fees help cover administrative costs and encourage timely payments. Keeping your account current supports the community’s upkeep and smooth operation.

How to Pay Your Assessments

There are several convenient ways to pay your annual road assessment and any outstanding fees:

• Online Payment

Visit https://shorturl.at/Kpt3S to make a secure payment online. This option is fast and available 24/7.

• By Phone

Call Member Services at 808-929-7017 to pay using a credit or debit card. Staff are available to assist during office hours. Please include your TMK number for us to research your account and phone number to call you back.

• In Person

Visit the Member Services Office to pay by cash, check, or card. This option allows you to ask questions and get immediate assistance. LOCATION: 92-1347 Kohala Blvd, Ocean View, HI 96737

• By Mail

Send a check payable to HRRMC to:

HRRMC

P.O. Box 7007

Ocean View, HI 96737

Please include your TMK number and email address in the memo line to ensure your payment is properly credited.

Using these options helps you avoid delays and keeps your membership in good standing.

Accessing Member Services

The Member Services Office is now open, and management has returned to the Board, making it easier than ever to get help with your account and services. Members can:

• Request Services

Whether you need assistance with property issues, community concerns, or other services, you can contact Member Services in person, by phone, or by email.

  - By phone at 808-929-7017

  - In person at the Member Services Office: 92-1347 Kohala Blvd, Ocean View, HI 96737

  - By email at hiranchos.office@gmail.com

• Update Owner Information

Keeping your contact and ownership details current ensures you receive important communications and can access services without delay. You can update your information:

- Online at https://shorturl.at/N8q5g

- By phone at 808-929-7017

- In person at the Member Services Office

- By email at hiranchos.office@gmail.com

Tips for Smooth Payment and Service Experience

To avoid common issues and delays, consider these practical tips:

• Include Your TMK Number and Email

When mailing payments, always include your TMK number and email address in the memo. This helps staff apply your payment correctly and contact you if needed.

• Keep Records of Payments

Save receipts or confirmation emails from online or phone payments. This documentation can resolve any discrepancies quickly.

• Update Contact Information Regularly

Changes in phone numbers or email addresses can cause missed notices. Update your details promptly to stay informed.

What to Do If You Have Questions or Need Help

If you encounter any problems with payments or need assistance with your membership account, Member Services is ready to help. Contact them by phone at 808-929-7017, visit the office during business hours, or send an email to hiranchos.office@gmail.com. Staff can guide you through payment options, update your information, and answer any questions about your membership.